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The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
FlexFleet Solutions GmbH
Mendelstrasse 11
48149 Munster
You can exercise the following rights at any time using the contact details provided by our data protection officer:
- Information about your data stored by us and its processing (Art. 15 GDPR),
- correction of incorrect personal data (Art. 16 GDPR),
- deletion of your data stored by us (Art. 17 GDPR),
- Restriction of data processing, provided that we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
- Objection to the processing of your data by us (Art. 21 GDPR) and
- Data portability, provided that you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can withdraw it at any time with effect for the future.
You can contact a supervisory authority with a complaint at any time, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the responsible body.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
When you access our website, i.e. if you do not register or otherwise submit information, general information is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.
In particular, they are processed for the following purposes:
- ensuring a smooth connection to the website,
- ensuring a smooth use of our website,
- evaluation of system security and stability, and
- to optimize our website.
We do not use your data to draw conclusions about you. Information of this type may be statistically evaluated by us anonymously in order to optimize our website and the technology behind it.
Processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipients of the data may include technical service providers who act as contract processors for the operation and maintenance of our website.
The data is deleted as soon as it is no longer required for the purpose of collection. For the data used to provide the website, this is generally the case when the respective session has ended.
If the data is stored in log files, this is the case after 14 days at the latest. Further storage is possible. In this case, the IP addresses of the users are anonymized so that it is no longer possible to assign the calling client.
The provision of the aforementioned personal data is neither required by law nor by contract. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may be unavailable or restricted. For this reason, an objection is excluded.
Like many other websites, we also use so-called “cookies.” Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Opera: http://www.opera.com/de/help
- Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
If you allow us to use cookies through your browser settings or consent, the following cookies are used on our websites:
- PHPSESSID (necessary for the duration of the session): Maintains the user's status for all page requests.
- Cookie-consent (required, for a maximum of 1 year): Used to determine whether the visitor has accepted the tracking category in the cookie banner.
- This cookie is used by Opt-in privacy policy used to ask the visitor to accept cookies again.
- This cookie is set when you give visitors the choice to disable cookies.
- It contains the string “yes” or “no.”
- It is valid for 13 months.
- This cookie can be set so that the tracking code does not send any information to HubSpot.
- Setting this cookie is different from Disable cookies, as it is still possible to send anonymized data to HubSpot.
- It contains the string “Yes.”
- It is valid for 13 months.
- This cookie is used to prevent banners from being displayed every time visitors visit your site in strict mode.
- It contains the string “yes” or “no.”
- It is valid for seven days.
- This cookie is used to always give visitors the same version of a A/B test page display that has already been viewed before.
- It contains the ID of the A/B test page and the ID of the variant selected for the visitor.
- It expires at the end of the session.
- When you visit a password-protected page, this cookie is set so that future visits to the site with the same browser no longer require you to log in.
- The cookie name is unique for each password-protected page.
- It contains an encrypted version of the password so that future visits to the site don't ask for the password again.
- It is valid for 14 days.
- This cookie is used to determine and save whether the chat widget is open on future visits.
- It is set in your visitor's browser when they start a new chat and reset to close the widget after 30 minutes of inactivity.
- It contains the boolean value True, if available.
- It expires after 30 minutes.
- This cookie ensures that the welcome message is not displayed again for one day after closing.
- It contains the boolean value True or Wrong.
- It is valid for one day.
- This cookie is set when visitors sign in to a website hosted by HubSpot.
- It contains encrypted data that membership user identify when he is currently logged on.
- It is valid for one year.
- This cookie is used to ensure that Content membership logins cannot be falsified.
- It contains a random string of letters and numbers that is used to verify that a membership login is authentic.
- It expires at the end of the session.
- This cookie is used to save the visitor's language selection when pages in multiple languages be called.
- It is set when an end user selects a language from the language switcher and is used as a language setting to direct the user to websites in their selected language in the future, when available.
- It contains a string separated by a colon with the ISO639 language code selection on the left and the private top-level domain on the right. One example is “en-US:hubspot.com”.
- It is valid for two years.
- This cookie is set by Cloudflare, HubSpot's CDN provider. It helps Cloudflare identify malicious visitors to your site and minimize blocking legitimate users.
- It can be placed on visitors' devices to identify individual customers behind a shared IP address and apply security settings per individual customer. It's necessary to support Cloudflare's security features.
- Learn more about this cookie from Cloudflare.
- It is a session cookie that is valid for a maximum of 30 days.
This cookie is used by HubSpot's CDN provider due to Rate Limit Guidelines defined. Learn more about Cloudflare cookies. It expires at the end of the session.
- The main cookie for tracking visitors.
- It contains the domain, the user token (utk), the first timestamp (of the first visit), the last timestamp (of the last visit), the current timestamp (for that visit), and the session count (increases with each subsequent session).
- It is valid for 13 months.
- This cookie tracks a visitor's identity. This cookie is passed to HubSpot software when a form is submitted and is used when de-duplicating contacts.
- It includes an opaque GUID to represent the current visitor
- It is valid for 13 months.
- This cookie keeps track of sessions.
- It is used to determine whether HubSpot software needs to increase the session count and timestamps in the __hstc cookie.
- It contains the domain, the number of page views (ViewCount, increases with every page view [PageView] in a session) and the session start timestamp.
- It expires after 30 minutes.
- Whenever the HubSpot software changes the session cookie, that cookie is also set. This determines whether the visitor has restarted the browser.
- If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
- It contains the value “1” when available.
- It expires at the end of the session.
| cookie | scope | purpose | Storage period |
|---|---|---|---|
| _ga | frachtpilot.de | Contains a randomly generated user ID. Based on this ID, Google Analytics can recognize returning users on this website and combine data from previous visits. | 2 years |
| _gid | frachtpilot.de | Contains a randomly generated user ID. Based on this ID, Google Analytics can recognize returning users on this website and combine data from previous visits. | 24 hours |
| _gat | frachtpilot.de | Certain data is only sent to Google Analytics once a minute. The cookie has a lifespan of one minute. As long as it is set, certain data transmissions are prevented. | 1 minute |
| _dc_gtm_xxx | frachtpilot.de | Certain data is only sent to Google Analytics once a minute. The cookie has a lifespan of one minute. As long as it is set, certain data transmissions are prevented. | 1 minute |
| _gat_gtag_xxx | frachtpilot.de | Certain data is only sent to Google Analytics once a minute. The cookie has a lifespan of one minute. As long as it is set, certain data transmissions are prevented. | 1 minute |
| _gac_xxx | frachtpilot.de | This cookie is set when a user clicks on a Google ad to access the website. It contains information about which ad was clicked, so that successes achieved, such as orders or contact requests, can be attributed to the ad. | 90 days |
| IDE | doubleclick.net (3rd Party) | Contains a randomly generated user ID. Using this ID, Google can recognize the user across domains and display personalized advertising. | 1 year |
| test_cookie | doubleclick.net (3rd Party) | Is set as a test to check whether the browser allows cookies to be set. Does not contain any identifying features. | 15 minutes |
| IDE | doubleclick.net (3rd Party) | Contains a randomly generated user ID. Using this ID, Google can recognize the user across domains and display personalized advertising. | 1 year |
Source/Based on: https://traffic3.net/wissen/datenschutz/google-cookies
Our website uses visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.
With the help of the Facebook pixel, the behavior of site visitors can be tracked after they have been redirected to our website by clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. As the site operator, we cannot influence this use of data.
In Facebook's privacy policy, you can find further information on how to protect your privacy: https://www.facebook.com/about/privacy/.
You can also use the “Custom Audiences” remarketing feature in the Ads Settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
| name | purpose | validity |
|---|---|---|
| act, c_user, datr, fr, pl, presence, sd, wd, xs | Facebook uses various cookies for identification sessions and analysis. These are used to recognize whether you are logged in to Facebook as a user, for tracking purposes and from which URL the Share/Like function is used. | variable |
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The purpose of using technically necessary cookies is to make it easier for users to use websites. Some functions of our website cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized even after a page change.
Processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in designing our website in a user-friendly manner.
Recipients of the data may include technical service providers who act as contract processors for the operation and maintenance of our website.
The provision of the aforementioned personal data is neither required by law nor by contract. However, without this data, the service and functionality of our website is not guaranteed. In addition, individual services and services may be unavailable or restricted.
Please read the information about your right to object in accordance with Article 21 GDPR below.
We also use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it based on statistical evaluations.
To find out which providers set cookies, please see the information below about the display, tracking, remarketing and web analysis technologies used.
In each case, the legal basis for this processing is your consent, Art. 6 para. 1 lit. a GDPR.
Recipients of the data may include technical service providers who act as contract processors for the operation and maintenance of our website.
For other recipients, please refer to the information below about the display, tracking, remarketing and web analysis technologies used.
For information on this, please refer to the listings of the individual display, tracking, remarketing and web analysis providers.
- This cookie is used by Opt-in privacy policy used to ask the visitor to accept cookies again.
- This cookie is set when you give visitors the choice to disable cookies.
- It contains the string “yes” or “no.”
- It is valid for 13 months.
You can withdraw your consent at any time using our cookie consent tool: Please note that individual functions of our website may not work if you have deactivated the use of cookies.
Remove cookiesTo what extent we analyze the behavior of website visitors with pseudonymized user profiles, please see the information below about the display, tracking, remarketing and web analysis technologies used.
If you have given your consent, this website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies,” i.e. text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, Google will abbreviate your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You can find more information about terms of use and data protection at https://www.google.com/analytics/terms/de.html and at https://policies.google.com/?hl=de.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator.
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs is automatically deleted after 14 months. Data whose storage period has been reached is automatically deleted once a month.
You can prevent tracking by Google Analytics on our website by click on this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.
You can also prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website in full.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: Browser add on to disable Google Analytics.
In order to display our content correctly and graphically appealing across browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) to display fonts.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
We use HubSpot for email & newsletter marketing, contact forms, to evaluate your click and usage behavior, to optimize and tailor FrachtPilot to meet your needs and for advertising purposes. Processed data includes master data, contact data, content data, usage data and connection data. The recipient of the data is HubSpot European Office, Ground Floor, Two Dockland Central Guild Street, Dublin 1, Ireland/HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA (as joint controller, Art. 26 GDPR). Should HubSpot transfer this data to a third country (e.g. the USA), this will only be done in individual cases and in accordance with Decision (EU) 2016/1250 — “EU-US Privacy Shield”.
The legal basis for using HubSpot is your consent (opt-in in the cookie banner), provided that you have given us this during your first visit to FrachtPilot. The legal basis for integrating HubSpot therefore results from Art. 6 para. 1 lit. a GDPR. Based on your consent, we use cookies to store personal data on your device and read it out. If you have not given us your consent to use HubSpot (no opt-in in the cookie banner), we will not use HubSpot as part of your visits to FrachtPilot.
Hubspot's privacy policy can be found at https://legal.hubspot.com/privacy-policy.
We embed YouTube videos on our website. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you visit. If you are logged into your YouTube account, YouTube can personally associate your surfing behavior with you. You can prevent this by logging out of your YouTube account beforehand.
When a YouTube video is started, the provider uses cookies that collect information about user behavior.
For more information on the purpose and scope of data collection and processing by YouTube, please see the provider's privacy policies, where you will also find further information about your rights in this regard and settings options to protect your privacy (https://policies.google.com/privacy).
The provider currently offers no option to simply opt out or block data transfer. If you want to prevent tracking of your activities on our website, please use the cookie consent tool to withdraw your consent for the corresponding cookie category or all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
On this website, we use the services offered by Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.
For more information about data processing by Google, please see Google's privacy policy: https://policies.google.com/privacy. There, you can also change your personal data protection settings in the data protection center.
Detailed instructions on how to manage your own data in connection with Google products can be found here: https://www.dataliberation.org
By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This is done regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data is directly associated with your account.
If you do not want your profile to be assigned to Google, you must log out of Google before activating the button. Google stores your data as user profiles and uses them for advertising, market research and/or demand-oriented design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right.
The provider currently offers no option to simply opt out or block data transfer. If you want to prevent tracking of your activities on our website, please use the cookie consent tool to withdraw your consent for the corresponding cookie category or all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
Our website uses Google conversion tracking. The operating company of Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.
If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be traced via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users.
For more information about data processing by Google, please see Google's privacy policy: https://policies.google.com/privacy. There, you can also change your personal data protection settings in the data protection center.
The provider currently offers no option to simply opt out or block data transfer. If you want to prevent tracking of your activities on our website, please use the cookie consent tool to withdraw your consent for the corresponding cookie category or all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
This website uses the remarketing function provided by Google Inc. The operating company of Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).
The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the website visitor's browser, which makes it possible to recognize the visitor when they visit websites that belong to Google's advertising network. On these pages, visitors can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.
For more information about data processing by Google, please see Google's privacy policy: https://policies.google.com/privacy. There, you can also change your personal data protection settings in the data protection center.
The provider currently offers no option to simply opt out or block data transfer. If you want to prevent tracking of your activities on our website, please use the cookie consent tool to withdraw your consent for the corresponding cookie category or all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.
To protect the security of your data during transmission, we use state-of-the-art encryption methods (such as SSL) via HTTPS.
Hosting and Content Delivery Networks (CDN) We host the content of our website with the following provider:
Webflow provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter Webflow). When you visit our website, Webflow collects various log files, including your IP addresses.
Webflow is a tool for building and hosting websites. Webflow stores cookies or other recognition technologies that are necessary to display the page, to provide certain website functions and to ensure security (necessary cookies).
For details, see Webflow's privacy policy:
https://webflow.com/legal/eu-privacy-policy.
Webflow is used on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://webflow.com/legal/eu-privacy-policy.The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards when processing data in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/participant/5666
Order processing
We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you based on Article 6 (1) (f) GDPR (data processing based on a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4 No. 4 GDPR.
If you file an objection, we will no longer process your personal data unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
You can withdraw your consent by sending an email to datenschutz@flexfleetsolutions.de.
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
If you have any questions about data protection, please email us at datenschutz@flexfleetsolutions.de.
The privacy policy was created with the help of activeMind AG, the expert for external data protection officer (version #2020 -09-30).
