Reviews
Reports from
the field.
How do our clients use FrachtPilot in practice? And what do they like most about it?
"Biofleisch NRW e.G. produces approximately 100 tons of meat and sausage products every month. Biofleisch NRW e.G. also markets whole animals or cuts to traditional butchers, organic shops, and retailers, as well as to clinics, canteens, restaurants, and the meat-processing industry. We supply our customers in the region with our own fleet and throughout Germany via refrigerated freight services.
We spent a long time looking for professional sales software. The deciding factor for us: our business customers need to be able to order quickly and easily. Naturally, master data management also needs to be simple and intuitive for us.
FrachtPilot passes our requirements with flying colors. The ease of use is truly top-notch. The fast and solution-oriented support is also particularly worth mentioning. Collaborative. On equal footing. That’s how partnership should work!
We can recommend FrachtPilot without reservation."
"We are a family-run agricultural business growing asparagus and berries in Münster. Since our focus is on direct marketing and we also supply the retail food trade and the catering industry, we need a reliable and efficient software solution. With FrachtPilot, we can professionally organize everything from customer database management and order processing to delivery logistics (route planning) and billing. The program offers a lot of flexibility because it is cloud- and app-based. It works intuitively and automatically.
And should there ever be a technical challenge, the FrachtPilot team supports us quickly, with a focus on service and solutions.
Bottom line: For us and our customers, FrachtPilot means significant time savings in terms of organization, but above all, it provides valuable added value in every respect.
Keep it up!"
"Our experience with FrachtPilot has been consistently positive. As a regional delivery service supplying 96 towns daily with fresh baked goods and a full grocery service, we have high demands for our software, and FrachtPilot meets them every single day.
We are particularly impressed by the enormous time savings thanks to the many automated processes. Tasks that used to take a lot of time are now completed much faster. On top of that, there is the continuous development: the team is constantly improving the software, so we regularly benefit from new features.
We are completely satisfied and recommend FrachtPilot without reservation. The software gives us the freedom to focus on what matters most – reliably bringing fresh goods to our customers' doorsteps every morning."
"Fresh milk relies on reliability – our customers want their deliveries on a set schedule, week after week, without having to reorder every time. This is exactly where FrachtPilot shows its greatest strength.
With recurring orders, we set up our customers' individual delivery schedules once, and the software reliably generates the correct routes, quantities, and invoices day after day. What used to be a mental juggling act and constant follow-up for a daily fresh product like our milk now runs automatically and error-free in the background. Even managing our reusable glass bottles and switching between end customers, shop owners, and wholesale buyers remains clear and organized at all times.
This gives us the peace of mind that every order is handled correctly and the freedom to spend our time where it belongs: with our cows and focusing on the quality of our products. For a farm that markets its milk directly with passion, FrachtPilot is a real asset."
"We've been using FrachtPilot for a good year now and are very happy with it!"
FrachtPilot is perfectly tailored to the needs and requirements of our family business. The user interface is simple, making the implementation process quick. If any questions do arise, the support team is very easy to reach! Keep it up!
We stumbled upon FrachtPilot by chance and found the program and what it offers us as direct marketers to be very impressive. After an informative Zoom meeting, we decided to use the free trial period to familiarize ourselves with the program and its application. FrachtPilot provided everything we needed to get started right away.
The application is easy to understand and, after a little practice, very practical. However, we did notice a few points that weren't 100% aligned with our specific workflows. The FrachtPilot team was always there, acting quickly and with a focus on solutions. No wish was left unfulfilled! We are more than satisfied.
Introducing a new system is never easy, but the service from FrachtPilot is outstanding. Email inquiries are answered immediately, and someone is usually available by phone as well. If not, you don't have to wait long for a callback! We were never left alone during the initial growing pains.
We are happy to be able to work with such a comprehensive, professional system and to be so well supported by the FrachtPilot team!
The guys at FrachtPilot understand the specific requirements of companies like Rewe regarding special invoice templates or email dispatch. We had missed these features in our old inventory management system.
We are already looking forward to the upcoming POS integration so that we can connect our farm shop and the weekly market to FrachtPilot as well. Then we will be able to map almost all of our business processes within FrachtPilot.
The software is very clear and easy to use. You can see all of a customer's orders and invoices in the customer database at a glance. Keep up the good work!
Thanks to FrachtPilot, planning and administration now take about a quarter of the time they used to. The program is a perfect fit for our direct marketing, is reliable, and is also extremely user-friendly.
With the help of the FrachtPilot software, we are digitizing integral parts of our farm: specifically, all ordering processes for our products. This includes an inventory management system, an online shop, various logistics functions, and an invoicing and delivery route system.
FrachtPilot makes our lives much easier and, above all, saves Amadé many hours of paperwork.
At first, we were skeptical about whether FrachtPilot could accommodate all our individual wishes and special requirements. But after the first few in-depth conversations with the helpful FrachtPilot team, we realized that they had put a lot of thought and attention to detail into the software, allowing our processes to be mapped perfectly.
If we ever have a problem, the team is always available to help us with creative solutions.
NEULAND produces over 500 handmade meat and sausage products. For a long time, we were looking for professional marketing software to help us sell our products.
It was important to us that our customers—primarily business clients—could use the online shop intuitively. Naturally, the shop also had to be easy for us to maintain, and managing our customer and product master data had to be straightforward.
FrachtPilot meets all these requirements! What’s more, the accompanying order app is perfectly tailored to our needs. Available for Apple and Android, it makes it even easier and faster for our customers to place orders with us. Directly from their phones. With just one click.
Bottom line: We are glad we chose FrachtPilot.
"As a small-scale fish farm in the Lower Austrian foothills of the Alps, we particularly value the software from FrachtPilot.
Thanks to the well-thought-out, all-in-one solution for orders, inventory management, delivery schedules, and invoicing, we can spend much more time working on-site at our farm.
Office work has now been reduced to a minimum! Thanks to the 'FrachtPilots'!"
"We took the plunge into direct marketing with FrachtPilot – and we haven't been disappointed.
As suppliers of fruit and vegetables to both resellers and end customers, we offer a wide range of fresh produce. In addition to our traditional market stall, organizing our delivery service presents a particular organizational challenge.
Thanks to FrachtPilot, the entire process—from ordering and picking to route planning, invoicing, and payment processing—is smart and well-structured.
After a year of working together, we want to highlight how much we appreciate the support. Questions are always answered very promptly and in an easy-to-understand way.
Regular updates show us how hard they are working behind the scenes on enhancements and optimizations.
The Familienfrüchte delivery service would be unthinkable for us without the software solution from FrachtPilot."
"Initially, I wasn't sure if comprehensive software like FrachtPilot would be easy for inexperienced employees to use. What can I say – there haven't been any problems from day one!"
"This program is made for us! FrachtPilot helps us with all our daily office tasks. Daily route planning, as well as delivery note and invoice generation, are now handled fully automatically. FrachtPilot was just what we needed."
"We have been using FrachtPilot for about a year and a half. Our farm uses our dairy to market all our milk products to private customers, restaurants, retailers, and other institutions, as well as beef, eggs, and other products.
Both the transition and our ongoing development with FrachtPilot have been consistently positive. The service is reliable and top-notch. We would like to give a big thank you to our service consultant, Jan-Hendrik. Reaching them by phone can sometimes be difficult, but you always get a quick response to emails. So, it's not a problem for us!
We are glad we found FrachtPilot. This program runs flawlessly once you understand the setup and maintain it consistently."
"The professional software for my direct marketing and community-supported agriculture. And whenever there are questions, the personal support team is always there to help."
"The software is easy to use, and the webshop was set up super quickly. Order processing is now significantly faster. I wouldn't consider using any other software for our business."
"We searched for a long time for the right program and we've finally found it. We're thrilled! During the implementation, we always received help immediately. Instead of 6 days a week, we now only spend 2.5 days in the office. Plus, the huge piles of paperwork—between 500 and 800 copies a week—are a thing of the past."
Read the press report (HOFdirekt | Issue 3/2021)
"When I was recording delivery notes by hand, it was clear that I needed a digital solution! From the very first conversation and demonstration of the program, I knew FrachtPilot was the right choice for me. Digital delivery notes via the app and automatic invoicing make the work so much easier. I would also like to highlight the quick support I received."
"My direct sales of eggs and potatoes have become much easier. The endless hours in the office are finally a thing of the past."
"Instead of being stuck in my office, I'm back out on the farm. I can finally focus on the things that really matter!"
"We looked at many software solutions for our direct marketing. FrachtPilot impressed me immediately. It's fast and easy to use. The dashboard display features let me see everything at a glance. And if I have any questions, the customer support is excellent. Fast, straightforward, and super friendly. Top notch!"
"Working with FrachtPilot saves me a huge amount of time in the office. Creating delivery notes, including batch tracking, is reliable and error-free. Monthly invoices are generated automatically, so they no longer stress me out."
FrachtPilot has become a very important partner for us. It makes our office work much easier and faster, thereby saving costs in order processing. A great decision!
We offer our CSA community and our customers an ever-growing range of organic products online at fair prices. By switching to FrachtPilot, we are now able to further optimize our processes. Order picking, route planning, the delivery app, and automated payment processing from a single source relieve us, allowing us to focus on the truly important areas: better value creation and appreciation.
I am thrilled by how much work FrachtPilot takes off our hands. We spend less time at the computer and can get back to focusing on our farming. Sales are up because it has also become easier for our customers to order from us.
To the press report (Bauernzeitung | Issue 17, 2021)
FrachtPilot. Finally, a reliable software that actually delivers what it promises.
FrachtPilot has become a reliable partner in our direct marketing. Since switching, our customer satisfaction has increased significantly. We really appreciate the fast, uncomplicated, and solution-oriented support as well as the software's extensive features. We look forward to a long and continued successful partnership with the FrachtPilot team.
From the first conversation, I was convinced and thrilled by FrachtPilot. My expectations were very high and were never disappointed. On the contrary: from creating items, managing orders, and planning routes to accounting and general administration, the operation is intuitive and simple, saving me a lot of time and money. In addition, the FrachtPilot team itself works extremely quickly and professionally. Competent help is available at any time and for any topic. I am constantly surprised by new updates and features and am very excited about what is still coming down the pipeline.
FrachtPilot saves us a lot of time in our daily work (creating delivery notes, invoices, etc.), which in turn frees up space to build our marketing structure. From the very beginning, FrachtPilot was extremely intuitive and easy to use. The fact that we can now add an online shop to our existing system without having to bring another provider on board helps us immensely and, of course, saves costs. We are very grateful for this and can recommend FrachtPilot without reservation. Best regards from the Milchhof in Niedeck!
"A well-thought-out software that is easy to use!"
