What is app fatigue?
App fatigue or app fatigue can be described as a burnout condition caused by an oversupply of apps.
factorsThat can contribute to app fatigue include, for example, a bad User Experiencewhen apps don't work well or are shut down often. For many, it is also Data protection This is an issue, as an app download usually involves entering personal data. That is not in the interest of every user. By using apps, the number of notifications and Pop-ups Get out of hand, which can stress users — even unconsciously — in a certain way. In addition, there is not only an app for everything, but many, from which the best must be selected.
The main problem: Oversupply of apps
that oversupply Like any other consumer sector, can overburden lead. This in turn leads to annoyance rather than to the solution of a specific problem. For manufacturers, on the other hand, it is problematic in that there is already an app for their specific idea.
In order to App fatigue To counteract, they can bring better apps to market by using the Improve customer experience. That means she focus on consumers and take account in particular of customer needs.
Another option is to provide customer portals or other services via the web browser or in the long term as Progressive web app. Einen Overload on apps There can also be cases at work when employees are supposed to use too many apps at the same time and lose track of things as a result. That can the More likely to increase workload and cause additional stress, as to organize communication. In this way, not having to download an app for everything can also contribute to the customer experience.
