Glossary

Multi-carrier shipping

Multi-carrier shipping means that customers have various shipping service providers to choose from in an online shop, which has several advantages. We have the most important information.
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What does multi-carrier shipping mean?

Multi-carrier shipping Means that you are online retailer various shipping service provider offers to give your customers the choice when it comes to shipping.

What are the benefits of Multi Carrier?

This gives them, for example, the choice between express deliveryif you want the delivery to be really fast, and standard shippingif you don't want the delivery to be so expensive. Because many customers don't like to wait a whole week for the Delivery and cancel the purchase if the shipping costs are too high. As a retailer, you have the advantage that you always have the cheapest provider You can vote because the Conditions vary depending on the size, weight or quantity of the order Can. For many customers, it also plays a role that shipping is as far as possible environmentally friendly is.

This also has an impact on your customers' shipping costs. If you can keep it low, it increases the Customer satisfaction. With multi-carrier shipping, you can improve the customer journey. Because in ecommerce Does shipping also play a central role for a positive experience of your customers with your online trading.

You can also compensate for seasonal fluctuations and switch to various shipping service providers when they are busy during the Christmas shopping season. This is because there is a risk that your customers will take too long to ship and that they will return or complain about their orders.

What are the potential challenges?

For multi-carrier shipping, you must use the different Shipping services to your online store tetherto also be able to use the tracking functions. To do this, you theoretically have to go to every shipping service with a interface have or treaties complete. This raises the question of whether the costs and effort are worthwhile, or whether you are not more of a Shipping platform like Shipcloud uses. This represents the API key available, the ERP software like Freight pilot Generates the webhook address for you, which is then used by Data exchange and synchronization works.

Without the shipping software, you must Announce packages yourself to your shipping service providers, the Buy and print parcel stamps yourself and arrange for the parcels to be picked up. In addition, you must Send status emails yourself and display it on a website.

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